Phoebe Sengers. The Engineering of Experience. In Mark Blythe, Kees Overbeeke, Andrew F. Monk, Peter C. Wright, editors, Funology - From Usability to Enjoyment. Volume 3 of Human-Computer Interaction Series, pages 19-29, Springer, 2005. [doi]
@incollection{Sengers05, title = {The Engineering of Experience}, author = {Phoebe Sengers}, year = {2005}, doi = {10.1007/1-4020-2967-5_3}, url = {http://dx.doi.org/10.1007/1-4020-2967-5_3}, researchr = {https://researchr.org/publication/Sengers05}, cites = {0}, citedby = {0}, pages = {19-29}, booktitle = {Funology - From Usability to Enjoyment}, editor = {Mark Blythe and Kees Overbeeke and Andrew F. Monk and Peter C. Wright}, volume = {3}, series = {Human-Computer Interaction Series}, publisher = {Springer}, isbn = {978-1-4020-2966-0}, }