A dynamic understanding of customer behavior processes based on clustering and sequence mining

Alex Seret, Seppe K. L. M. vanden Broucke, Bart Baesens, Jan Vanthienen. A dynamic understanding of customer behavior processes based on clustering and sequence mining. Expert Syst. Appl., 41(10):4648-4657, 2014. [doi]

@article{SeretBBV14,
  title = {A dynamic understanding of customer behavior processes based on clustering and sequence mining},
  author = {Alex Seret and Seppe K. L. M. vanden Broucke and Bart Baesens and Jan Vanthienen},
  year = {2014},
  doi = {10.1016/j.eswa.2014.01.022},
  url = {http://dx.doi.org/10.1016/j.eswa.2014.01.022},
  researchr = {https://researchr.org/publication/SeretBBV14},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {41},
  number = {10},
  pages = {4648-4657},
}