Nicolás Serrano, Ismael Ciordia. Bugzilla, ITracker, and Other Bug Trackers. IEEE Software, 22(2):11-13, 2005. [doi]
@article{SerranoC05,
title = {Bugzilla, ITracker, and Other Bug Trackers},
author = {Nicolás Serrano and Ismael Ciordia},
year = {2005},
doi = {10.1109/MS.2005.32},
url = {http://doi.ieeecomputersociety.org/10.1109/MS.2005.32},
researchr = {https://researchr.org/publication/SerranoC05},
cites = {0},
citedby = {0},
journal = {IEEE Software},
volume = {22},
number = {2},
pages = {11-13},
}