Framing the Conundrum of Total Cost of Ownership of Open Source Software

Maha Shaikh, Tony Cornford. Framing the Conundrum of Total Cost of Ownership of Open Source Software. In Scott A. Hissam, Barbara Russo, Manoel Gomes de Mendonça Neto, Fabio Kon, editors, Open Source Systems: Grounding Research - 7th IFIP WG 2.13 International Conference, OSS 2011, Salvador, Brazil, October 6-7, 2011. Proceedings. Volume 365 of IFIP Advances in Information and Communication Technology, pages 208-219, Springer, 2011. [doi]