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Business Process Compliance Tracking Using Key Performance Indicators

Azalia Shamsaei, Alireza Pourshahid, Daniel Amyot. Business Process Compliance Tracking Using Key Performance Indicators. In Michael zur Muehlen, Jianwen Su, editors, Business Process Management Workshops - BPM 2010 International Workshops and Education Track, Hoboken, NJ, USA, September 13-15, 2010, Revised Selected Papers. Volume 66 of Lecture Notes in Business Information Processing, pages 73-84, Springer, 2010. [doi]

Authors

Azalia Shamsaei

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Alireza Pourshahid

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Daniel Amyot

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