Influence of service quality in sharing economy: Understanding customers' continuance intention of bicycle sharing

Zhen Shao, Xiaotong Li, Yue Guo, Lin Zhang. Influence of service quality in sharing economy: Understanding customers' continuance intention of bicycle sharing. Electronic Commerce Research and Applications, 40:100944, 2020. [doi]

@article{ShaoLGZ20,
  title = {Influence of service quality in sharing economy: Understanding customers' continuance intention of bicycle sharing},
  author = {Zhen Shao and Xiaotong Li and Yue Guo and Lin Zhang},
  year = {2020},
  doi = {10.1016/j.elerap.2020.100944},
  url = {https://doi.org/10.1016/j.elerap.2020.100944},
  researchr = {https://researchr.org/publication/ShaoLGZ20},
  cites = {0},
  citedby = {0},
  journal = {Electronic Commerce Research and Applications},
  volume = {40},
  pages = {100944},
}