Porter D. Sherman. Introduction to the ITIL Framework & the Capacity Management Process. In 29th International Computer Measurement Group Conference, December 7-12, 2003, Dallas, Texas, USA, Proceedings. pages 539-547, Computer Measurement Group, 2003.
@inproceedings{Sherman03,
title = {Introduction to the ITIL Framework & the Capacity Management Process},
author = {Porter D. Sherman},
year = {2003},
researchr = {https://researchr.org/publication/Sherman03},
cites = {0},
citedby = {0},
pages = {539-547},
booktitle = {29th International Computer Measurement Group Conference, December 7-12, 2003, Dallas, Texas, USA, Proceedings},
publisher = {Computer Measurement Group},
}