From Customer Journey to Knowledge Journey: Mapping the Knowledge Journey in Co-design on Public Realm

Di Shi, Rong Deng, Xin Xin, Yumei Dong. From Customer Journey to Knowledge Journey: Mapping the Knowledge Journey in Co-design on Public Realm. In Aaron Marcus, Wentao Wang 0007, editors, Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part I. Volume 10918 of Lecture Notes in Computer Science, pages 256-267, Springer, 2018. [doi]

@inproceedings{ShiDXD18,
  title = {From Customer Journey to Knowledge Journey: Mapping the Knowledge Journey in Co-design on Public Realm},
  author = {Di Shi and Rong Deng and Xin Xin and Yumei Dong},
  year = {2018},
  doi = {10.1007/978-3-319-91797-9_18},
  url = {https://doi.org/10.1007/978-3-319-91797-9_18},
  researchr = {https://researchr.org/publication/ShiDXD18},
  cites = {0},
  citedby = {0},
  pages = {256-267},
  booktitle = {Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Las Vegas, NV, USA, July 15-20, 2018, Proceedings, Part I},
  editor = {Aaron Marcus and Wentao Wang 0007},
  volume = {10918},
  series = {Lecture Notes in Computer Science},
  publisher = {Springer},
  isbn = {978-3-319-91797-9},
}