The Influences of Media Naturalness and Mental Model Alignment on Reducing Patient Uncertainty in Virtual Consultation - researchr publication authors

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Vania Yuxi Shi, Sherrie Y. X. Komiak, Paul Komiak. The Influences of Media Naturalness and Mental Model Alignment on Reducing Patient Uncertainty in Virtual Consultation. In Masaaki Kurosu, editor, Human-Computer Interaction. Human Values and Quality of Life - Thematic Area, HCI 2020, Held as Part of the 22nd International Conference, HCII 2020, Copenhagen, Denmark, July 19-24, 2020, Proceedings, Part III. Volume 12183 of Lecture Notes in Computer Science, pages 147-164, Springer, 2020. [doi]

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