Hao Shi, Zhiqiang Zhan, Dan Wang. BDIM-Based Optimal Design of Videoconferencing Service Infrastructure in Multi-SLA Environments. In Choong Seon Hong, Toshio Tonouchi, Yan Ma, Chi-Shih Chao, editors, Management Enabling the Future Internet for Changing Business and New Computing Services, 12th Asia-Pacific Network Operations and Management Symposium, APNOMS 2009, Jeju, South Korea, September 23-25, 2009, Proceedings. Volume 5787 of Lecture Notes in Computer Science, pages 251-260, Springer, 2009. [doi]