Nina Shin, T. C. E. Cheng. Gaining user confidence in banking industry's quest for digital transformation: a product-service system management perspective. Industrial Management and Data Systems, 123(8):2216-2240, 2023. [doi]
@article{ShinC23-3,
title = {Gaining user confidence in banking industry's quest for digital transformation: a product-service system management perspective},
author = {Nina Shin and T. C. E. Cheng},
year = {2023},
doi = {10.1108/IMDS-06-2022-0358},
url = {https://doi.org/10.1108/IMDS-06-2022-0358},
researchr = {https://researchr.org/publication/ShinC23-3},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {123},
number = {8},
pages = {2216-2240},
}