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Implementation of New CTI Service Platform Using Voice XML

Jeong-Hoon Shin, Kwang-Seok Hong, Sung-Kyun Eom. Implementation of New CTI Service Platform Using Voice XML. In Antonio Laganà, Marina L. Gavrilova, Vipin Kumar, Youngsong Mun, Chih Jeng Kenneth Tan, Osvaldo Gervasi, editors, Computational Science and Its Applications - ICCSA 2004, International Conference, Assisi, Italy, May 14-17, 2004, Proceedings, Part IV. Volume 3046 of Lecture Notes in Computer Science, pages 754-762, Springer, 2004. [doi]

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Jeong-Hoon Shin

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Kwang-Seok Hong

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Sung-Kyun Eom

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