Ben Shneiderman. Handbook of Human Factors and Ergonomics (4th ed.). International Journal of Human-Computer Interaction, 28(12):838, 2012. [doi]
@article{Shneiderman12,
title = {Handbook of Human Factors and Ergonomics (4th ed.)},
author = {Ben Shneiderman},
year = {2012},
doi = {10.1080/10447318.2012.701542},
url = {http://dx.doi.org/10.1080/10447318.2012.701542},
researchr = {https://researchr.org/publication/Shneiderman12},
cites = {0},
citedby = {0},
journal = {International Journal of Human-Computer Interaction},
volume = {28},
number = {12},
pages = {838},
}