Liziane A. da Silva, Saulo Magnus, Milene Selbach Silveira, Cristiano Maciel. Designing help system for e-GOV websites: A Brazilian case study. Information Polity, 18(3):261-274, 2013. [doi]
@article{SilvaMSM13,
title = {Designing help system for e-GOV websites: A Brazilian case study},
author = {Liziane A. da Silva and Saulo Magnus and Milene Selbach Silveira and Cristiano Maciel},
year = {2013},
doi = {10.3233/IP-130309},
url = {http://dx.doi.org/10.3233/IP-130309},
researchr = {https://researchr.org/publication/SilvaMSM13},
cites = {0},
citedby = {0},
journal = {Information Polity},
volume = {18},
number = {3},
pages = {261-274},
}