Business Process Management - Do We Need a New Research Agenda?

Robert Singer, Erwin Zinser. Business Process Management - Do We Need a New Research Agenda?. In Albert Fleischmann, Werner Schmidt, Robert Singer, Detlef Seese, editors, Subject-Oriented Business Process Management - Second International Conference, S-BPM ONE 2010, Karlsruhe, Germany, October 14, 2010. Selected Papers. Volume 138 of Communications in Computer and Information Science, pages 220-226, Springer, 2010. [doi]