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Knowing What and How: A Multi-modal Aspect-Based Framework for Complaint Detection

Apoorva Singh, Vivek Kumar Gangwar, Shubham Sharma, Sriparna Saha 0001. Knowing What and How: A Multi-modal Aspect-Based Framework for Complaint Detection. In Jaap Kamps, Lorraine Goeuriot, Fabio Crestani, Maria Maistro, Hideo Joho, Brian Davis 0001, Cathal Gurrin, Udo Kruschwitz, Annalina Caputo, editors, Advances in Information Retrieval - 45th European Conference on Information Retrieval, ECIR 2023, Dublin, Ireland, April 2-6, 2023, Proceedings, Part II. Volume 13981 of Lecture Notes in Computer Science, pages 125-140, Springer, 2023. [doi]

Authors

Apoorva Singh

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Vivek Kumar Gangwar

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Shubham Sharma

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Sriparna Saha 0001

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