Do online consumer reviews help to evaluate the performance of automobile manufacturers?

Amit Singh, Mamata Jenamani, Jitesh J. Thakkar. Do online consumer reviews help to evaluate the performance of automobile manufacturers?. J. Enterprise Inf. Management, 33(5):1153-1198, 2020. [doi]

Authors

Amit Singh

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Mamata Jenamani

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Jitesh J. Thakkar

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