Vinay Singh, Garima Singh. Citizen centric assessment framework for e-governance services quality. IJBIS, 27(1):1-20, 2018. [doi]
@article{SinghS18-3,
title = {Citizen centric assessment framework for e-governance services quality},
author = {Vinay Singh and Garima Singh},
year = {2018},
doi = {10.1504/IJBIS.2018.10009186},
url = {https://doi.org/10.1504/IJBIS.2018.10009186},
researchr = {https://researchr.org/publication/SinghS18-3},
cites = {0},
citedby = {0},
journal = {IJBIS},
volume = {27},
number = {1},
pages = {1-20},
}