Ravi I. Singh, Manasa Sumeeth, James Miller. A user-centric evaluation of the readability of privacy policies in popular web sites. Information Systems Frontiers, 13(4):501-514, 2011. [doi]
@article{SinghSM11-0,
title = {A user-centric evaluation of the readability of privacy policies in popular web sites},
author = {Ravi I. Singh and Manasa Sumeeth and James Miller},
year = {2011},
doi = {10.1007/s10796-010-9228-2},
url = {http://dx.doi.org/10.1007/s10796-010-9228-2},
researchr = {https://researchr.org/publication/SinghSM11-0},
cites = {0},
citedby = {0},
journal = {Information Systems Frontiers},
volume = {13},
number = {4},
pages = {501-514},
}