Rotchanakitumnuai Siriluck, Mark Speece. The impact of web-based service on switching cost: evidence from Thai internet banking. In Qi Li, Ting-Peng Liang, editors, Proceedings of the 7th International Conference on Electronic Commerce, ICEC 2005, Xi an, China, August 15-17, 2005. Volume 113 of ACM International Conference Proceeding Series, pages 11-18, ACM, 2005. [doi]
@inproceedings{SiriluckS05,
title = {The impact of web-based service on switching cost: evidence from Thai internet banking},
author = {Rotchanakitumnuai Siriluck and Mark Speece},
year = {2005},
doi = {10.1145/1089551.1089555},
url = {http://doi.acm.org/10.1145/1089551.1089555},
tags = {rule-based, web service},
researchr = {https://researchr.org/publication/SiriluckS05},
cites = {0},
citedby = {0},
pages = {11-18},
booktitle = {Proceedings of the 7th International Conference on Electronic Commerce, ICEC 2005, Xi an, China, August 15-17, 2005},
editor = {Qi Li and Ting-Peng Liang},
volume = {113},
series = {ACM International Conference Proceeding Series},
publisher = {ACM},
isbn = {1-59593-112-0},
}