Digital Transformation of Public Service Delivery Processes in a Smart City

Pavel Sitnikov, Evgeniya Dodonova, Evgeniy Dokov, Anton Ivaschenko, Ivan Efanov. Digital Transformation of Public Service Delivery Processes in a Smart City. In Kohei Arai, editor, Intelligent Systems and Applications - Proceedings of the 2021 Intelligent Systems Conference, IntelliSys 2021, Amsterdam, The Netherlands, 2-3 September, 2021, Volume 3. Volume 296 of Lecture Notes in Networks and Systems, pages 332-343, Springer, 2021. [doi]

@inproceedings{SitnikovDDIE21,
  title = {Digital Transformation of Public Service Delivery Processes in a Smart City},
  author = {Pavel Sitnikov and Evgeniya Dodonova and Evgeniy Dokov and Anton Ivaschenko and Ivan Efanov},
  year = {2021},
  doi = {10.1007/978-3-030-82199-9_21},
  url = {https://doi.org/10.1007/978-3-030-82199-9_21},
  researchr = {https://researchr.org/publication/SitnikovDDIE21},
  cites = {0},
  citedby = {0},
  pages = {332-343},
  booktitle = {Intelligent Systems and Applications - Proceedings of the 2021 Intelligent Systems Conference, IntelliSys 2021, Amsterdam, The Netherlands, 2-3 September, 2021, Volume 3},
  editor = {Kohei Arai},
  volume = {296},
  series = {Lecture Notes in Networks and Systems},
  publisher = {Springer},
  isbn = {978-3-030-82199-9},
}