Pavel Sitnikov, Evgeniya Dodonova, Evgeniy Dokov, Anton Ivaschenko, Ivan Efanov. Digital Transformation of Public Service Delivery Processes in a Smart City. In Kohei Arai, editor, Intelligent Systems and Applications - Proceedings of the 2021 Intelligent Systems Conference, IntelliSys 2021, Amsterdam, The Netherlands, 2-3 September, 2021, Volume 3. Volume 296 of Lecture Notes in Networks and Systems, pages 332-343, Springer, 2021. [doi]
@inproceedings{SitnikovDDIE21, title = {Digital Transformation of Public Service Delivery Processes in a Smart City}, author = {Pavel Sitnikov and Evgeniya Dodonova and Evgeniy Dokov and Anton Ivaschenko and Ivan Efanov}, year = {2021}, doi = {10.1007/978-3-030-82199-9_21}, url = {https://doi.org/10.1007/978-3-030-82199-9_21}, researchr = {https://researchr.org/publication/SitnikovDDIE21}, cites = {0}, citedby = {0}, pages = {332-343}, booktitle = {Intelligent Systems and Applications - Proceedings of the 2021 Intelligent Systems Conference, IntelliSys 2021, Amsterdam, The Netherlands, 2-3 September, 2021, Volume 3}, editor = {Kohei Arai}, volume = {296}, series = {Lecture Notes in Networks and Systems}, publisher = {Springer}, isbn = {978-3-030-82199-9}, }