CRM as integration environment of the process organization - researchr publication authors

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Piotr Skopinski, Piotr Zaskórski. CRM as integration environment of the process organization. In Maria Ganzha, Leszek A. Maciaszek, Marcin Paprzycki, editors, Federated Conference on Computer Science and Information Systems - FedCSIS 2012, Wroclaw, Poland, 9-12 September 2012, Proceedings. pages 1029-1033, 2012. [doi]

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