Heather A. Smith, James D. McKeen. Creating a Process-Centric Organization at FCC: SOA from the Top Down. MIS Quarterly Executive, 7(2):4, 2008. [doi]
@article{SmithM08-0,
title = {Creating a Process-Centric Organization at FCC: SOA from the Top Down},
author = {Heather A. Smith and James D. McKeen},
year = {2008},
url = {http://misqe.org/ojs2/index.php/misqe/article/view/187},
researchr = {https://researchr.org/publication/SmithM08-0},
cites = {0},
citedby = {0},
journal = {MIS Quarterly Executive},
volume = {7},
number = {2},
pages = {4},
}