Heather A. Smith, James D. McKeen. Computerization and management: A study of conflict and change. Information & Management, 22(1):53-64, 1992. [doi]
@article{SmithM92-0, title = {Computerization and management: A study of conflict and change}, author = {Heather A. Smith and James D. McKeen}, year = {1992}, doi = {10.1016/0378-7206(92)90006-2}, url = {http://dx.doi.org/10.1016/0378-7206(92)90006-2}, researchr = {https://researchr.org/publication/SmithM92-0}, cites = {0}, citedby = {0}, journal = {Information & Management}, volume = {22}, number = {1}, pages = {53-64}, }