Heather A. Smith, James D. McKeen. Measuring IS: How Does Your Organization Rate?. DATA BASE, 27(1):18-30, 1996. [doi]
@article{SmithM96, title = {Measuring IS: How Does Your Organization Rate?}, author = {Heather A. Smith and James D. McKeen}, year = {1996}, researchr = {https://researchr.org/publication/SmithM96}, cites = {0}, citedby = {0}, journal = {DATA BASE}, volume = {27}, number = {1}, pages = {18-30}, }