Designing for scale and differentiation

Karen R. Sollins. Designing for scale and differentiation. Computer Communication Review, 33(4):267-276, 2003. [doi]

@article{Sollins03,
  title = {Designing for scale and differentiation},
  author = {Karen R. Sollins},
  year = {2003},
  doi = {10.1145/944759.944764},
  url = {http://doi.acm.org/10.1145/944759.944764},
  researchr = {https://researchr.org/publication/Sollins03},
  cites = {0},
  citedby = {0},
  journal = {Computer Communication Review},
  volume = {33},
  number = {4},
  pages = {267-276},
}