Rainer A. Sommer. Business process flexibility: a driver for outsourcing. Industrial Management and Data Systems, 103(3):177-183, 2003. [doi]
@article{Sommer03:1,
title = {Business process flexibility: a driver for outsourcing},
author = {Rainer A. Sommer},
year = {2003},
doi = {10.1108/02635570310465652},
url = {http://dx.doi.org/10.1108/02635570310465652},
researchr = {https://researchr.org/publication/Sommer03%3A1},
cites = {0},
citedby = {0},
journal = {Industrial Management and Data Systems},
volume = {103},
number = {3},
pages = {177-183},
}