From the black box to the glass box: Using unsupervised and supervised learning processes to predict user engagement for the airline companies

Hyunsang Son, Jisoo Ahn, Arnold Dongwoo Chung, Minette E. Drumwright. From the black box to the glass box: Using unsupervised and supervised learning processes to predict user engagement for the airline companies. Int. J. Inf. Manag. Data Insights, 3(2):100181, November 2023. [doi]

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