How to identify the trends of services: GTM-TT service map

Changho Son, Youngjung Geum, Yongtae Park. How to identify the trends of services: GTM-TT service map. Expert Syst. Appl., 40(8):2956-2965, 2013. [doi]

@article{SonGP13-1,
  title = {How to identify the trends of services: GTM-TT service map},
  author = {Changho Son and Youngjung Geum and Yongtae Park},
  year = {2013},
  doi = {10.1016/j.eswa.2012.12.011},
  url = {http://dx.doi.org/10.1016/j.eswa.2012.12.011},
  researchr = {https://researchr.org/publication/SonGP13-1},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {40},
  number = {8},
  pages = {2956-2965},
}