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Exploring the Impact of User-Participated Customization in Experiencing Chatbot Failure

Hyungwoo Song, Kyusik Kim, Kitae Kim, Jeongwoo Ryu, Bongwon Suh. Exploring the Impact of User-Participated Customization in Experiencing Chatbot Failure. In Florian 'Floyd' Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, editors, Extended Abstracts of the CHI Conference on Human Factors in Computing Systems, CHI EA 2024, Honolulu, HI, USA, May 11-16, 2024. ACM, 2024. [doi]

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Hyungwoo Song

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Kyusik Kim

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Kitae Kim

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Jeongwoo Ryu

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Bongwon Suh

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