Kênia Soares Sousa, Hildeberto Mendonça, Amandine Lievyns, Jean Vanderdonckt. Getting users involved in aligning their needs with business processes models and systems. Business Proc. Manag. Journal, 17(5):748-786, 2011. [doi]
@article{SousaMLV11, title = {Getting users involved in aligning their needs with business processes models and systems}, author = {Kênia Soares Sousa and Hildeberto Mendonça and Amandine Lievyns and Jean Vanderdonckt}, year = {2011}, doi = {10.1108/14637151111166178}, url = {http://dx.doi.org/10.1108/14637151111166178}, researchr = {https://researchr.org/publication/SousaMLV11}, cites = {0}, citedby = {0}, journal = {Business Proc. Manag. Journal}, volume = {17}, number = {5}, pages = {748-786}, }