Vítor E. Silva Souza, John Mylopoulos. Designing an adaptive computer-aided ambulance dispatch system with Zanshin: an experience report. Software: Practice and Experience, 45(5):689-725, 2015. [doi]
@article{SouzaM15,
title = {Designing an adaptive computer-aided ambulance dispatch system with Zanshin: an experience report},
author = {Vítor E. Silva Souza and John Mylopoulos},
year = {2015},
doi = {10.1002/spe.2245},
url = {http://dx.doi.org/10.1002/spe.2245},
researchr = {https://researchr.org/publication/SouzaM15},
cites = {0},
citedby = {0},
journal = {Software: Practice and Experience},
volume = {45},
number = {5},
pages = {689-725},
}