Clay Spinuzzi. Exploring the blind spot: audience, purpose, and context in product, process, and profit . ACM Journal of Computer Documentation, 24(4):213-219, 2000. [doi]
@article{Spinuzzi00:0,
title = {Exploring the blind spot: audience, purpose, and context in product, process, and profit },
author = {Clay Spinuzzi},
year = {2000},
doi = {10.1145/353927.353931},
url = {http://doi.acm.org/10.1145/353927.353931},
tags = {context-aware},
researchr = {https://researchr.org/publication/Spinuzzi00%3A0},
cites = {0},
citedby = {0},
journal = {ACM Journal of Computer Documentation},
volume = {24},
number = {4},
pages = {213-219},
}