Mark Springett. Evaluating cause and effect in user experience. Digital Creativity, 20(3):197-204, 2009. [doi]
@article{Springett09,
title = {Evaluating cause and effect in user experience},
author = {Mark Springett},
year = {2009},
doi = {10.1080/14626260903083637},
url = {http://dx.doi.org/10.1080/14626260903083637},
researchr = {https://researchr.org/publication/Springett09},
cites = {0},
citedby = {0},
journal = {Digital Creativity},
volume = {20},
number = {3},
pages = {197-204},
}