Susan Sproule, Norman P. Archer. A buyer behaviour framework for the development and design of software agents in e-commerce. Internet Research, 10(5):396-405, 2000. [doi]
@article{SprouleA00-0,
title = {A buyer behaviour framework for the development and design of software agents in e-commerce},
author = {Susan Sproule and Norman P. Archer},
year = {2000},
doi = {10.1108/10662240010349408},
url = {http://dx.doi.org/10.1108/10662240010349408},
researchr = {https://researchr.org/publication/SprouleA00-0},
cites = {0},
citedby = {0},
journal = {Internet Research},
volume = {10},
number = {5},
pages = {396-405},
}