In search of the customer s quality view

Tor Stålhane, P. C. Borgersen, K. Arnesen. In search of the customer s quality view. Journal of Systems and Software, 38(1):85-93, 1997. [doi]

@article{StalhaneBA97,
  title = {In search of the customer s quality view},
  author = {Tor Stålhane and P. C. Borgersen and K. Arnesen},
  year = {1997},
  doi = {10.1016/S0164-1212(97)00059-9},
  url = {http://dx.doi.org/10.1016/S0164-1212(97)00059-9},
  tags = {C++, search},
  researchr = {https://researchr.org/publication/StalhaneBA97},
  cites = {0},
  citedby = {0},
  journal = {Journal of Systems and Software},
  volume = {38},
  number = {1},
  pages = {85-93},
}