Katrina Stott, William Kenneth Wood. What Skills do Employers Require from People who Work in the IT Client Support Role?. In HICSS. 2001. [doi]
@inproceedings{StottW01, title = {What Skills do Employers Require from People who Work in the IT Client Support Role?}, author = {Katrina Stott and William Kenneth Wood}, year = {2001}, url = {http://computer.org/proceedings/hicss/0981/volume 208/09818069abs.htm}, researchr = {https://researchr.org/publication/StottW01}, cites = {0}, citedby = {0}, booktitle = {HICSS}, }