Genie N. L. Stowers. User Help and Service Navigation Features in Government Web Sites. IJEGR, 2(4):24-39, 2006. [doi]
@article{Stowers06,
title = {User Help and Service Navigation Features in Government Web Sites},
author = {Genie N. L. Stowers},
year = {2006},
doi = {10.4018/jegr.2006100102},
url = {http://dx.doi.org/10.4018/jegr.2006100102},
researchr = {https://researchr.org/publication/Stowers06},
cites = {0},
citedby = {0},
journal = {IJEGR},
volume = {2},
number = {4},
pages = {24-39},
}