Susan U. Stucky, Melissa Cefkin, Yolanda A. Rankin, Ben Shaw, Jakita O. Thomas. Dynamics of value co-creation in complex IT service engagements. Inf. Syst. E-Business Management, 9(2):267-281, 2011. [doi]
@article{StuckyCRST11,
title = {Dynamics of value co-creation in complex IT service engagements},
author = {Susan U. Stucky and Melissa Cefkin and Yolanda A. Rankin and Ben Shaw and Jakita O. Thomas},
year = {2011},
doi = {10.1007/s10257-010-0146-0},
url = {http://dx.doi.org/10.1007/s10257-010-0146-0},
researchr = {https://researchr.org/publication/StuckyCRST11},
cites = {0},
citedby = {0},
journal = {Inf. Syst. E-Business Management},
volume = {9},
number = {2},
pages = {267-281},
}