Lucy A. Suchman. Making Work Visible. Communications of the ACM, 38(9):56-64, 1995.
@article{Suchman95a,
title = {Making Work Visible},
author = {Lucy A. Suchman},
year = {1995},
researchr = {https://researchr.org/publication/Suchman95a},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {38},
number = {9},
pages = {56-64},
}