A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping

Hongyi Sun, Wenbin Ni, Zhiqiang Wang. A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping. Information Technology and Management, 17(2):165-177, 2016. [doi]

@article{SunNW16,
  title = {A consumption system model integrating quality, satisfaction and behavioral intentions in online shopping},
  author = {Hongyi Sun and Wenbin Ni and Zhiqiang Wang},
  year = {2016},
  doi = {10.1007/s10799-015-0254-0},
  url = {http://dx.doi.org/10.1007/s10799-015-0254-0},
  researchr = {https://researchr.org/publication/SunNW16},
  cites = {0},
  citedby = {0},
  journal = {Information Technology and Management},
  volume = {17},
  number = {2},
  pages = {165-177},
}