Heterogeneity of delay information and revenue-cost structure in a multi-server queue with threshold policy: Customer behaviors and optimization

Wei Sun, Zhiyuan Zhang, Xumeng Xie, Shiyong Li. Heterogeneity of delay information and revenue-cost structure in a multi-server queue with threshold policy: Customer behaviors and optimization. Applied Mathematics and Computation, 465:128413, March 2024. [doi]

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