Shyam S. Sundar. Loyalty to computer terminals: is it anthropomorphism or consistency?. Behaviour & IT, 23(2):107-118, 2004. [doi]
@article{Sundar04,
title = {Loyalty to computer terminals: is it anthropomorphism or consistency?},
author = {Shyam S. Sundar},
year = {2004},
doi = {10.1080/01449290310001659222},
url = {http://dx.doi.org/10.1080/01449290310001659222},
tags = {consistency},
researchr = {https://researchr.org/publication/Sundar04},
cites = {0},
citedby = {0},
journal = {Behaviour & IT},
volume = {23},
number = {2},
pages = {107-118},
}