Ekaterina Svikhnushina, Pearl Pu. Key Qualities of Conversational Chatbots - the PEACE Model. In Tracy Hammond, Katrien Verbert, Dennis Parra, Bart Knijnenburg, John O'Donovan, Paul Teale, editors, IUI '21: 26th International Conference on Intelligent User Interfaces, College Station, TX, USA, April 13-17, 2021. pages 520-530, ACM, 2021. [doi]
@inproceedings{SvikhnushinaP21,
title = {Key Qualities of Conversational Chatbots - the PEACE Model},
author = {Ekaterina Svikhnushina and Pearl Pu},
year = {2021},
doi = {10.1145/3397481.3450643},
url = {https://doi.org/10.1145/3397481.3450643},
researchr = {https://researchr.org/publication/SvikhnushinaP21},
cites = {0},
citedby = {0},
pages = {520-530},
booktitle = {IUI '21: 26th International Conference on Intelligent User Interfaces, College Station, TX, USA, April 13-17, 2021},
editor = {Tracy Hammond and Katrien Verbert and Dennis Parra and Bart Knijnenburg and John O'Donovan and Paul Teale},
publisher = {ACM},
isbn = {978-1-4503-8017-1},
}