An enterprise-level analysis of customer-provider relationships and implications for QoS enforcement

Jens-Hagen Syrbe, Thomas Preuß. An enterprise-level analysis of customer-provider relationships and implications for QoS enforcement. In Second International Enterprise Distributed Object Computing Workshop, EDOC 1998, La Jolla, CA, USA, November 3-5, 1998, Proceedings. pages 208-217, IEEE, 1998. [doi]

Authors

Jens-Hagen Syrbe

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Thomas Preuß

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