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Simulating Online Consumer Satisfaction Using Fuzzy Cognitive Mapping

F. Tabatabayi, Babak Akhgar, S. M. R. Nasserzadeh, Simeon J. Yates. Simulating Online Consumer Satisfaction Using Fuzzy Cognitive Mapping. In Shahram Latifi, editor, Ninth International Conference on Information Technology: New Generations, ITNG 2012, Las Vegas, Nevada, USA, 16-18 April, 2012. pages 540-547, IEEE Computer Society, 2012. [doi]

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F. Tabatabayi

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Babak Akhgar

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S. M. R. Nasserzadeh

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Simeon J. Yates

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