How social instant messaging questions affect replies: a randomised controlled experiment

Ying Tang 0005, Khe Foon Hew, Xinyue Yuan, Chen Qiao. How social instant messaging questions affect replies: a randomised controlled experiment. Behaviour & IT, 40(16):1727-1740, 2021. [doi]

@article{TangHYQ21,
  title = {How social instant messaging questions affect replies: a randomised controlled experiment},
  author = {Ying Tang 0005 and Khe Foon Hew and Xinyue Yuan and Chen Qiao},
  year = {2021},
  doi = {10.1080/0144929x.2020.1777327},
  url = {https://doi.org/10.1080/0144929x.2020.1777327},
  researchr = {https://researchr.org/publication/TangHYQ21},
  cites = {0},
  citedby = {0},
  journal = {Behaviour & IT},
  volume = {40},
  number = {16},
  pages = {1727-1740},
}