Rana Tassabehji, Ray Hackney, Takao Maruyama. Evaluating digital public services. IT & People, 32(4):1021-1043, 2019. [doi]
@article{TassabehjiHM19,
title = {Evaluating digital public services},
author = {Rana Tassabehji and Ray Hackney and Takao Maruyama},
year = {2019},
doi = {10.1108/ITP-08-2017-0260},
url = {https://doi.org/10.1108/ITP-08-2017-0260},
researchr = {https://researchr.org/publication/TassabehjiHM19},
cites = {0},
citedby = {0},
journal = {IT & People},
volume = {32},
number = {4},
pages = {1021-1043},
}