Paul N. Taylor. Customer Contact Journey Prediction. In Max Bramer, Miltos Petridis, editors, Artificial Intelligence XXXIV - 37th SGAI International Conference on Artificial Intelligence, AI 2017, Cambridge, UK, December 12-14, 2017, Proceedings. Volume 10630 of Lecture Notes in Computer Science, pages 278-290, Springer, 2017. [doi]
@inproceedings{Taylor17-8,
title = {Customer Contact Journey Prediction},
author = {Paul N. Taylor},
year = {2017},
doi = {10.1007/978-3-319-71078-5_24},
url = {https://doi.org/10.1007/978-3-319-71078-5_24},
researchr = {https://researchr.org/publication/Taylor17-8},
cites = {0},
citedby = {0},
pages = {278-290},
booktitle = {Artificial Intelligence XXXIV - 37th SGAI International Conference on Artificial Intelligence, AI 2017, Cambridge, UK, December 12-14, 2017, Proceedings},
editor = {Max Bramer and Miltos Petridis},
volume = {10630},
series = {Lecture Notes in Computer Science},
publisher = {Springer},
isbn = {978-3-319-71078-5},
}