Hon Jie Teo, Aditya Johri. Fast, functional, and fitting: expert response dynamics and response quality in an online newcomer help forum. In Susan R. Fussell, Wayne G. Lutters, Meredith Ringel Morris, Madhu Reddy, editors, Computer Supported Cooperative Work, CSCW '14, Baltimore, MD, USA, February 15-19, 2014. pages 332-341, ACM, 2014. [doi]
@inproceedings{TeoJ14,
title = {Fast, functional, and fitting: expert response dynamics and response quality in an online newcomer help forum},
author = {Hon Jie Teo and Aditya Johri},
year = {2014},
doi = {10.1145/2531602.2531731},
url = {http://doi.acm.org/10.1145/2531602.2531731},
researchr = {https://researchr.org/publication/TeoJ14},
cites = {0},
citedby = {0},
pages = {332-341},
booktitle = {Computer Supported Cooperative Work, CSCW '14, Baltimore, MD, USA, February 15-19, 2014},
editor = {Susan R. Fussell and Wayne G. Lutters and Meredith Ringel Morris and Madhu Reddy},
publisher = {ACM},
isbn = {978-1-4503-2540-0},
}